Technical Pre-sales Engineer

Our client is an established manufacturer of construction materials, particularly adhesives and tapes and is part of a foreign group. For a greenfield project starting in Serbia, we are looking to integrate a Technical Pre-Sales Engineer into the launch team. This role will be responsible for providing exceptional customer technical support and care, leveraging a strong B2B sales perspective. The Technical Pre-Sales Engineer will serve as an interface between the sales team and customers, understanding customer requirements and providing technical expertise.

Job description
• Collaborate with the sales team to understand customer requirements and provide technical expertise
• Assist customers in selecting the appropriate construction materials
• Conduct product demonstrations and technical presentations to showcase material benefits and applications
• Maintain up to date knowledge of industry trends, construction materials, and technological advancements
• Work closely with product development teams to provide customer feedback and influence product improvements
• Assist in the creation of proposals and technical solutions for tenders and bids
• Build and maintain strong relationships with customers, industry partners and stakeholders
• Act as a trusted advisor, providing ongoing support and fostering long term customer loyalty
• Ongoing proactive research and learning about new products, technologies and applications.

Job requirements
• Bachelor’s degree in Civil Engineering or a related technical field (Technology, or similar)
• Experience in a technical pre sales or similar role within the construction industry (B2B experience)
• In depth knowledge of construction materials, particularly chemical ( gluing, natural, rubber) or wood related products
• Strong technical aptitude with the ability to explain complex concepts to non technical audiences
• Excellent communication and presentation skills
• Proven ability to build and maintain relationships with customers and stakeholders
• Customer support orientation and developed social skills
• Flexible for traveling
• Fluent in the English language