Senior IT Services Expert
Belgrade
Stalno zaposlenje 5-10 godina radnog iskustva Hibridni model rada
On behalf of our client, the leading mobile communication provider in South-Eastern Europe, Manpower Serbia is searching for an experienced Senior IT Services Expert.Job description:
- Be in charge of ensuring the proper functioning, accessibility, and performance of the BSS systems.
- Support troubleshooting and proactively resolve a variety of issues indicated by any non-typical behavior of the system.
- Process demands, monitor, and coordinate activities when deploying new changes.
- Implement changes to systems for improvement of system performance and operational manageability.
- Organize and carry through all kinds of testing: Functional, E2E and Acceptance testing for changes and systems releases.
- Be the link between IT and business system users for operational issues and requests.
- Work as the second level support for the business systems in the Incident/Problem/Change Management process.
- Maintain system and configuration documentation.
Requirements:
- University degree (Technical studies/IT)
- Any work experience in IT BSS Operational support role or Software development .
- Knowledge in PHP/React/Redux/Python
- Knowledge of LINUX/UNIX
- Knowledge in HTML/CSS
- You are comfortable in using variety of interface technologies like SOAP/REST/JMS.
- Knowledge in RDBMS: Oracle knowledge (SQL, PL/SQL), SQL Server, preferably.
- Knowledge of written and spoken English (minimum B2).
- Team-oriented, ready to take over responsibility and listen and respond to others.
- Creative and able to improvise and make things happen.
- Strongly customer and service-oriented.
- Passionate for performance and motivated to go the extra mile.
